WireIE, as a network operator, also offers a comprehensive range of services, which support our carrier grade network for business in underserved regions across Canada and the Americas.
Feasibility Analysis
Assessment and mapping of current telecom broadband infrastructure to assess capability and capacity to serve current and future requirements
Analysis of the external telecommunications sector and the use of licensed frequencies for delivery of broadband services
Assessment of opportunities to increase telecommunication products and bundle packages for sale and resale Identification of regulatory requirements and/or barriers to grow telecom products and services
Assessment of organizational capabilities and capacity to achieve target growth objectives
Assessment of government funding sources as applicable
Assistance with preparation of funding applications from governments and other applicable sources.
Solutions Engineering
Review of requirements from Feasibility Analysis phase and changes as required
Network design review covering fibre/RF design, IP network design, equipment recommendations, and partnering opportunities
Assessment of recommendations for value added services offerings – i.e. IPTV, IP Phone, cloud based services, enhanced security requirements
Estimated broadband coverage of communities based on detailed RF and fibre design as applicable
Internet transit and backhaul network capacity engineering based on projected uptake of services and oversubscription ratios specified
Preparation of Network Design document specifying recommended design and components
Requisition of supplier quotes for budget preparation
Budget preparation and recommendations enabling customers to meet financial constraints contained in funding applications and/or agreements
Network Build & Deploy
Project Management by a Certified PMP, including preparation of project charter, detailed project plans and action registers, internal budget reporting, ISED reporting and other funding source reporting as required
Coordination of customer POs based on supplier quotes requested for installation of all specified network equipment and services
Negotiation of required colocation agreements with tower owners or building roof top landlords as applicable
Management of new broadband wireless and/or fibre network builds, including tower, power and civil builds as well as permit approvals from governmental authorities (i.e. power, utility locations, environmental requirements)
Implementation of new internet gateway as applicable
Wireless and IP Network equipment provisioning and ongoing network management of the wireless network hub sites as well as the fiber network deployed
Supervision of first customer site installs by partner staff and/or negotiations of agreements with 3rd party contractors to do customer installs
Training of partner resources to install and provision the wireless subscriber units
Training to access the WireIE trouble ticketing system for level 1 end-user support
Acceptance testing of all installed network components and verification of as built drawings for all locations
Preparation of required ISED/Other funding source milestone reporting as required
Assistance with billing and related equipment including Radius server authentication as well as subscriber bandwidth usage tracking and validation of capability to include multiple internet service offerings
Network Management & Support
Assessment and preparation of quotes for ongoing network management of the wireless and fibre backhaul as well as access to network sites as detailed in the network design
Preparation of joint operating agreements and network management agreements with 3rd party support suppliers
24 x 7 x 365 network management of transport and access to network elements outlined in the detailed proposal accepted by customer
2nd level support and triage of troubles escalated by 1st level support resources (typically trained by WireIE to support end customers of the partner ISP)
Escalation and triage of faults detected with 3rd party suppliers of Internet and other value-added services (i.e. IPTV, IP phone, Internet transit)
Monthly reporting of network performance and tickets as applicable in the agreement
Network Upgrade Services
WireIE provides critical resources professionally trained in each discipline throughout the life cycle of a client relationship, as well as at each phase of the project
Project management via certified PMPs
RF, IP, fiber engineering professionals with access to all of the necessary design tools to conduct detailed assessments
Proven Executive Expertise in building and managing all elements of the network life cycle including funding, business case preparation, detailed feasibility assessment, network design, network build, network operation and network management
Proven partnership model working with all Tier 1 and 2 carriers validated in all markets that WireIE networks are deployed
Proven Enterprise solutions built around MEF CE2.0 certification – the Ethernet industry standard adopted by all international carriers
